General Terms and Conditions
Halfarkas Kft.
Applicable to orders placed by Users
(Abbreviated designation in other documents: User GTC. Effective from: 25 May 2021)
- Service – description, fees and conditions of use
These General Terms and Conditions (GTC) set out the description and conditions of use of the online service (hereinafter: the “Service”) provided by Halfarkas Kft. (registered office: 4031 Debrecen, Huba utca 17.; tax number: 14833449-2-09; company registration number: 09-09-017258; represented by: Tibor Czégé, Managing Director; hereinafter: the “Service Provider”) on the website www.halfarkas.hu.
On the website www.halfarkas.hu, the Service Provider presents products that visitors may select. Information and descriptions relating to individual products are provided on the relevant product pages. To avoid any misunderstanding, it is expressly stated that the range of products displayed on the website, including their prices, is provided for information purposes only and reflects the situation at the time of viewing. The Service Provider accepts no liability for inaccuracies in product descriptions. The Service Provider states that the photographs displayed alongside individual products on the website are for illustrative purposes; the packaging and appearance of the products may differ or change.
The products displayed on www.halfarkas.hu may be purchased while stocks last. Individual products are listed and updated with due care during the operation of the website. The Service Provider accepts no liability for stock availability.
- Amendments to the GTC, their entry into force and acceptance by the User
The use of the Service is governed by these GTC. The Service Provider is entitled to amend the GTC at any time. The new, amended GTC enter into force when published on www.halfarkas.hu. A User selecting products through the Service, i.e. compiling a shopping list, accepts the amended GTC by submitting a new shopping list after the amendment enters into force. Matters not regulated, or not sufficiently regulated, by these GTC are governed by the Hungarian Civil Code and the legislation applicable to contracts between consumers and businesses.
III. Registration, modification, suspension and deletion
The User may only order the items on their shopping list after registering in advance. During registration, the User must provide accurate and truthful information. If the User’s details change, the User must immediately notify the Service Provider through the Service’s telephone customer support, by email or by a letter sent to the Service’s correspondence address. The User may also request the deletion of their registration through the same channels. The Service Provider accepts no liability for failure to provide the Service or for any resulting damage caused by the provision of information that does not meet the above requirements or by failure to notify the Service Provider of changes.
The Service Provider is entitled to delete the User’s registration, together with their User account, immediately if it has reason to believe that the User has breached the GTC. Deletion of the registration does not affect those provisions of the GTC which, by their nature, remain in force thereafter.
- Security
During registration, the User must create a password for their User account. The User must keep this password confidential and must not disclose it to unauthorised third parties. The User bears full responsibility for transactions carried out through their account. The User must immediately inform the Service Provider if they suspect that any third party has misused or gained access to their password. If this suspicion is well-founded, the Service Provider is entitled to block the User’s account and, at the same time, ask the User to change their password. The Service Provider is not liable to the User for any damage resulting from the User disclosing their password or from misuse of the password by either the User or a third party.
- Protection of intellectual property rights, use and operation of the website
The website www.halfarkas.hu is owned and operated by the Service Provider, which holds all rights, including copyright and other rights, entitling it to lawfully control the website and its content, including, but not limited to, its presentation, databases, illustrations and information materials.
During their visit, Users must comply with the applicable legislation and the provisions of the GTC and must not harm the reputation or infringe the rights of either the Service Provider or other Users.
Certain parts of the Website use small data files, known as cookies, to identify the User. These files are stored on the User’s computer. The User may manage or block cookie-related activity through their browser settings; however, please note that without cookies, the User may be unable to use all the services available on the website. By visiting this website and using certain functions, the User consents to the storage of these cookies on their computer and to access to them by the data controller. Cookies are generally stored for 30 days, but the User may request their deletion at any time and may also manage or block cookie-related activity through their browser settings. Please note, however, that without cookies, the User may be unable to use all the services available on the Website. To record visits to the website, the internet address of the visitor’s computer (“IP address”) is logged. These data are stored solely for statistical purposes. Data contained in the log file are not linked to other personal data that would allow the User to be personally identified.
Hosting provider:
Name: Jeriko Blue Kft.
Address: 1095 Budapest, Mester u. 85/A, 3rd floor, 308
Contact: info@xls.hu
For further questions or comments, you may contact the Service Provider at the following email address: info@halfarkas.hu
- Availability of the Service
The Service Provider provides the Service within Hungary and makes every effort to maintain and continuously improve its quality. Nevertheless, with regard to the technical aspects of the Service, it cannot guarantee that the Service will be fully available at all times or operate without errors. In the event of a technical fault, the User may report it through the Service’s telephone customer support or by email. The Service Provider will then make every effort to resolve the fault as quickly as possible.
The Service Provider reserves the right to restrict Users’ access to www.halfarkas.hu for as long as necessary to carry out repairs and maintenance, develop the system or introduce new system components.
VII. Liability
Although the Service Provider takes all reasonably expected measures to ensure the accuracy, factual correctness and relevance of the content on www.halfarkas.hu, it cannot guarantee full compliance in every case. The Service Provider gives no guarantee and accepts no liability for errors, interruptions or technical difficulties that may arise when using the website. If the Service Provider identifies an inaccuracy in the content, it must correct it as quickly as possible, provided that doing so is feasible.
In particular, the Service Provider is not liable for the following:
incompatibility of www.halfarkas.hu with the User’s terminal device, software or connection to an electronic communications network;
technical difficulties, including errors and malfunctions relating to www.halfarkas.hu.
VIII. Protection of personal data
The relevant provisions are set out in the Privacy Notice, available on www.halfarkas.hu.
- Indicative prices, quantity variations and costs
Indicative prices
The prices of products displayed on the website are indicative prices provided for information purposes. This means that the prices applicable to certain products upon delivery or collection from the store, when handed over to the User, may differ from the indicative prices displayed on www.halfarkas.hu at the time of selection.
Quantity variations
If the User selects a product by a measure other than the number of units, the Service Provider reserves the right to deliver it with a certain variation resulting from measurement inaccuracies. Naturally, the Service Provider will make every effort to keep this variation to a minimum and to deliver a quantity as close as possible to that specified by the User.
- Formation of the sales contract and the service contract
In the case of business customer registration
The relevant provisions are set out in the Privacy Notice, available on www.halfarkas.hu.
In accordance with Section I of these GTC, a contract for the purchase of products is formed between the Service Provider and the User only if, upon delivery or collection at a collection point, the User accepts, i.e. takes possession of, the products or some of the products provided by the Service Provider. Until that time, no statement or action by either the User or the Service Provider shall be interpreted as an offer or acceptance of an offer.
The contract for the provision of the Service is formed through the following process:
(I) the User compiles and submits a shopping list;
(II) the Service Provider delivers the products to the User’s address or makes them available for collection at its premises;
(III) the Service Provider informs the User of the product(s) delivered and the amount payable, including tax and the service fee, thereby making an offer to sell those products;
(IV) the User then expresses their intention to enter into a sales contract for the product(s) by taking possession of them. The contract thus formed is evidenced by the receipt or invoice issued by the Service Provider. Under Hungarian Government Decree No. 45/2014 (II.26.) on the detailed rules governing contracts between consumers and businesses, the contract thus formed qualifies as an off-premises contract concluded in Hungarian, not made in writing and not filed by the Service Provider.
By using the Service, the User expressly accepts and agrees that the Service Provider will confirm the conclusion of the contract by means of the receipt or invoice handed over to the User.
- Delivery and collection
In the case of home delivery
In the case of business customer registration
When selecting products on www.halfarkas.hu, the User provides the exact delivery address and specifies a suitable delivery time.
The User must ensure that the delivery address provided can be clearly identified and is easily and safely accessible. If the User fails to do so, the Service Provider accepts no liability for delivery, failure to deliver or any resulting damage.
The Service Provider must make every effort to deliver the products at the requested time but accepts no liability for delays or failure to perform caused by facts and/or circumstances beyond its control or which it could only influence by incurring unreasonable expenses, such as traffic obstructions.
In the case of collection at the premises
The User may choose to collect the products at the collection point located at the premises (4080 Hajdúnánás, fish pond) instead of requesting delivery. In this case, when compiling the shopping list, the User must also select the time at which they can collect the selected products.
The User cannot collect the selected products before the previously specified time. If the User arrives late, they may collect the products but must inform the Service Provider’s employee at the designated collection point of their late arrival.
For collection, the User must bring the order number received when placing the order, the bank card they intend to use to pay the purchase price and a document proving their identity.
The Service Provider must make every effort to enable the User to collect the products at the requested time and place but accepts no liability for delays caused by facts and/or circumstances beyond its control or which it could only influence by incurring unreasonable expenses.
XII. Payment
In the case of business customer registration
The User may pay the purchase price of the products upon receipt in cash or by bank card, or may settle the order amount by direct debit. The Service Provider does not charge a fee for the use of the selected payment method.
The User may use Visa, MasterCard and JCB bank cards to pay the purchase price of the products.
XIII. Refusal to accept products, withdrawal from the contract and return of products
In the case of business customer registration
The User is entitled to refuse to accept all or some of the selected products without giving any reason, provided that products sold by weight or measure cannot be partially refused. If the User refuses to accept all products, no service fee is payable. The price of rejected products will not be debited from the User’s bank account.
XIV. Complaints, complaint handling, statutory warranty for defective performance, statutory product warranty and guarantee
The User may refuse to accept products that are unsuitable for any reason at the time of handover. If it becomes apparent only after handover that a product was already defective at the time of handover, or that the cause of the defect already existed at that time, the Customer remains entitled to make a complaint through the Service Provider’s telephone customer support, by email or by a letter sent to the Service Provider’s correspondence address.
Delivered frozen food may be returned within 30 days if its packaging is undamaged and unopened. Fresh products may only be returned at the time of handover upon delivery.
The User may also submit a written complaint using the contact details provided regarding the conduct, activity or omission of a person directly involved in the conclusion of the contract, the distribution of products or their sale. The Service Provider will examine the complaint immediately and remedy it where necessary. The Service Provider will respond to the complaint within 30 days.
In the event of a dispute concerning product quality or safety, the application of product liability rules, the quality of the Service, or the conclusion and performance of the contract between the parties (hereinafter: a “consumer dispute”), the User is entitled to initiate proceedings before a conciliation board operating alongside a county or metropolitan chamber of commerce and industry in order to resolve the dispute outside court proceedings.
Contact details of the conciliation board competent for the Service Provider’s registered office:
HAJDÚ-BIHAR COUNTY CONCILIATION BOARD
Address: 4025 Debrecen, Vörösmarty u. 13-15.
Tel.: 52-500-710, 52-500-745,
Fax: 52-500-720 Case officer:
Email: bekelteto@hbkik.hu
- Miscellaneous provisions
The information concerning products presented on www.halfarkas.hu is intended to provide preliminary information. The packaging of the product purchased and received by the User contains all information specific to that product concerning both its composition and its use. Therefore, after receiving the product, the User must carefully read and familiarise themselves with this information for their own safety and the safety of others.
The GTC govern the conditions of use of the Service. Accordingly, their provisions become an integral part of the sales contract when the sales contract with the User is concluded. The GTC are governed by Hungarian law.
In the event of any discrepancy between the Hungarian, German, Slovak and English versions of the GTC or the content of www.halfarkas.hu, the Hungarian version shall prevail.
If a competent court declares any provision of the GTC invalid, the invalidity of that provision shall not affect the other provisions of the GTC, which shall remain valid and in force.
If the Service Provider does not exercise its rights in connection with a single or repeated breach of the GTC, this shall not constitute a waiver of those rights in any way.
XVI. Contact details of the Service Provider
Website address: www.halfarkas.hu
Customer support email address: info@halfarkas.hu
Customer support telephone number: +36 70 433 9760
Customer support correspondence address: HALFARKAS KFT., 4031 Debrecen, Huba utca 17.
These GTC enter into force on 25 May 2021.
Contact
4031 Debrecen, Huba utca 17.
info(@)halfarkas.hu
Our premises
4080 Hajdúnánás, fish pond
© 2025 Copyright HALFARKAS KFT.